Quality Guarantee
We stand behind every cut — if something isn't right, we'll make it right.
100% Satisfaction
If you're not happy with your order, we'll resolve it — no hassle.
Same-Day Response
Call or email within 24 hours of pickup and we'll take care of you.
Talk to Us Directly
We're a local butcher — reach us by phone or email, not a ticket system.
Our Policy
Quality guarantee: All our meat is fresh, hand-cut, and weighed to order. If there's a quality issue — wrong cut, unexpected freshness concern, or incorrect item — we'll fix it.
Report within 24 hours: Contact us within 24 hours of pickup or delivery so we can investigate and resolve promptly.
Resolution options: Depending on the issue, we'll offer a replacement cut, store credit, or a refund to your original payment method. Credit card refunds typically take 3–5 business days to appear.
What's not covered: Requests based on personal taste preference (e.g., preferred a different spice level) rather than a quality or accuracy issue.
How to Reach Us
Call or text us
Reach us at (678) 403-2307 — fastest way to get a resolution.
Email us
Send details (order, issue, photo if helpful) to meatandmore.atlanta@gmail.com.
We resolve it
We'll respond same day and arrange a replacement or refund right away.